Sales & Events ExecutiveAn excellent opportunity has arisen for an experienced professional to join Whites of Wexford.
The ideal candidate must have a proven track record working previously in a 4 or 5-star hotel as an events coordinator or similar.This role will focus on event planning and implementation through liaising daily/weekly with the Operations Team within the hotel.The Sales & Events Executive must maintain open communication between clients, have excellent attention to detail and must be a highly organised individual, ensuring prompt and exceptional customer care at all times and to provide clear and concise reports as required.Duties and Responsibilities: Respond to all event, wedding and conference enquiries in a timely fashion (email, phone, walk-in Responsible for delivering and exceeding customer expectations both on the telephone and in person Ensure a timely and accurate response to all customer enquiries, providing information, quotations, proposals and contracts Ensure detailed files are maintainedExcellent organisational skills and attention to detail Negotiate packages and drive sales Manage client expectations and always over deliver Handle all customer enquiries and complaints according to the hotel's expectations ensuring guests are happy on departure Ensure that customer comments are relayed to the department for follow-up Actively promote events within the hotel and aim to maximise sales opportunities Be aware of competitors, packages, product, marketing Daily administration duties in the office within the Events team Attend off site events where required Sales responsibilities involving showing potential customers around the hotel and upselling every department therein, looking out for new business avenues by cold calling, telephone sales, mail shots etc Preparing and maintaining administrative documentation with respect to events, implementing proper filing procedures, and ensuring computer system is always updated and accurate. The ideal candidate for this position:Must have 1+ years previous experience in a similar sales or events roleMust possess excellent communication and interpersonal skills and have a positive outlook.Must be standards driven and customer focused.An excellent command of the English languageExcellent organisational skillsIn return, we also offer excellent employee benefits including:Career Development and TrainingVery Competitive SalaryOpportunities for advancementStaff Discounts on accommodation in our Sister PropertiesComplimentary Gym and Pool MembershipComplimentary Golf in Druids HeathMeals during shifts & Healthy SnacksFree parkingEmployee Referral Bonus