Station Manager - Athlone
Apply remote type Fully on premise locations Athlone time type Full time posted on Posted 2 Days Ago job requisition id JR102408
Job Description
Responsibilities:
* Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branch.
* Direct all operational aspects of the branch to include operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goals.
* Ensure that all areas of work performance or departments are properly staffed and directed with particular emphasis on continuous improvement.
* Manage Customer Service at Branch to very specific agreed targets. A flair in a retail sales environment with strong customer focus is a distinct advantage in this role.
* Ensure Fleet availability is monitored and controlled on a daily basis highlighting issues to Fleet Control Manager and/or Head of Regional Operations and Sales.
* Ensure additional sales are monitored and agreed targets are being adhered to.
* Liaise with necessary teams to ensure ongoing training and improvements are met.
* Monitor all damage and repairs to agreed targets. Ensure all fleet is serviced and in good working order.
* Manage overdues and records of follow up. Liaise with appropriate departments.
* Oversee on-site valeting and meet agreed auditing standards and monthly reporting to include damage recovery, car cleanliness, and fuel accounting.
* Provide training, coaching, development and motivation to bring out the best in each team member.
* Maintain and enforce HR Policies and Procedures.
* Conduct yearly appraisals with all staff members by the deadline required by HR.
* Assist in developing branch and organisational objectives, and also in formulating policies and budgets.
* Communicate effectively with other branches and senior managers by sharing information on effective practices, business opportunities and needs.
* Address customer and employee satisfaction issues promptly.
* Manage the branch honestly, follow high ethical standards, and comply with all Health & Safety regulations.
* Ensure the safekeeping of company assets, including equipment, inventory and cash are maintained and monitored daily. Particular emphasis on security and control systems.
* Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained.
Skills Required:
* Problem-solving and analytical ability.
* Strong networking skills.
* Motivated self-starter, comfortable in a fast-paced environment.
* Demonstrated integrity and ethical standards.
* Professional demeanour with “Can Do” attitude.
* Customer Focused matched to strong commercial sales skills.
* Effective listening, communication (verbal and written), and negotiating skills.
* Strong leadership, motivation and managerial skills.
* Manages time effectively and adapts quickly to changing priorities.
* Team player who works productively with a wide range of people.
* Demonstrated competency hiring, developing and evaluating employees to achieve corporate and personal objectives.
* Strong project management and multi-tasking skills.
* Excellent organisational skills.
* Demonstrated competency in budgeting, forecasting and planning.
* Knowledge of Microsoft Office.
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