At The K Club, we are currently seeking a Receptionist to join our wonderful Front Office Team.
A UNIQUE RESORT
The K Club is a truly captivating leisure destination tucked away in lush Irish countryside - yet on Dublin's doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
We're a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.
The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We're certified as a Great Place to Work by our very own employees. That's because our hardworking team members feel listened to, encouraged and appreciated.
If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.
Here's how you'll bring the K Club's trailblazing vision to life:
1. To be responsible for all calls, both internal and external in a professional and efficient manner
2. To deal with guests and members requests in a timely manner
3. To deal with all check-ins in a professional and courteous manner and to ensure the guest is helped with any information they may require during their stay
4. To liaise with other departments regarding billing procedures, reservations and all other requests when appropriate
5. To familiarise yourself with all groups, conferences and meetings in the Resort on a daily basis
6. To ensure all daily reports are completed before the appointed time
7. To ensure the oncoming receptionist is fully up to date with the status of the business
8. To ensure all receptionists are fully conversant with any ongoing promotions and procedures at Reception
9. To take responsibility for the banking and float whilst on duty and to ensure all is in order before passing over to the next shift
10. To liaise with Senior Managers with regard to guest queries or problems and to pass on any useful information about the guest
11. To promote a positive working atmosphere at all times
12. To ensure that the main lobby area is kept clean and tidy and to keep newspapers, ashtrays and matches in the areas appointed
13. To assist our guests, with respect to transport, luggage in a courteous, professional manner
14. To provide transport around the Resort for the guests.
The Candidate
1. Will have previous experience in a similar role demonstrating a keen interest
2. Will possess excellent communication and organisational skills
3. Will be flexible in their working hours
4. Own transport is an advantage
What's on offer?
1. The K Club is certified as a Great Place to Work
2. Staff transport to and from work outside public transport hours within the local area
3. Ongoing investment in your personal development with access to internal and external training programmes
4. Fantastic opportunities to progress your career
5. Monthly recognition programme
6. Employee Assistance Programme
7. Social events
8. Uniform
9. Meals while on duty
10. Discounts on stays at the resort and on Food & Beverage for you and your family and friends
11. Life Assurance
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