Reporting to the Supply Chain Manager, the role is to manage and monitor all warehouse operations, utilising staff in different shifts to ensure completion of daily functions in an efficient manner. Duties will also include administration, compliance with company policies and procedures, and relevant Health & Safety legislation.
Key Duties and Responsibilities:
1. Reports to the Supply Chain Manager on a monthly basis on agreed KPI's.
2. Ensures that relevant warehouse activities and stock control procedures are routinely practised.
3. Defines and prioritises work tasks and leads the warehouse team(s) in task accomplishment.
4. Ensure deployment of warehouse best practices, e.g., optimisation of picking face location and pick paths based on volumes.
5. Communicates/motivates the warehouse team to ensure orders are completed and shipped on time.
6. Ensures that staff performance records are actively maintained and that all performance issues are remedied.
7. Provides feedback to team members in relation to their performance on an ongoing basis and completes a formal periodic performance appraisal with staff.
8. Promotes training and development. Trains and provides knowledge to the warehouse and administration teams to execute tasks efficiently and accurately and ensures all training records are kept up to date.
9. Ensures all new colleagues receive the appropriate training and support to commence their role. Ensures new colleagues are trained adequately in Health and Safety and safe working practices. Communicates with management in relation to external training required for new starters.
10. Addresses any disciplinary matters with the HR Manager and actively participates in this process.
11. Manage the Annual Leave process for the warehouse - ensure this is accurately planned and the operation functions in the absence of colleagues who are on annual leave.
12. Liaises with relevant stakeholders to ensure smooth running of all aspects of the warehouse.
Education/Skills/Experience:
* Results focused individual.
* Strong IT literacy.
* Experience with warehouse scanning/voice systems and allocation of team tasks/production of dashboards from the scanning system.
* Organised, attention to detail, and clear communication skills are pre-requisites for this role.
* Previous warehouse cold storage experience is desirable.
* Ability to plan, organise, and coordinate activities in a fast-moving work environment.
* Ability to motivate and engage a team.
* Knowledge of Health & Safety is essential.
* Demonstrated success in working cross-functionally and providing feedback to managers at all levels.
* Strong problem-solving and analytical skills.
* A clear and proven communicator.
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