What is the opportunity?
We are seeking a Claims Administrator to join our Claims team in an entry-level position.
The role involves working with internal and external functions, customer relationships, and claim processing.
Key responsibilities include:
* Leading customer relationships and updating them on claims progress
* Corresponding with brokers, employers, customers, and doctors
* Ensuring adherence to legal and regulatory compliance
* Providing administrative support to the team
Requirements:
* Experienced administrator able to work independently and as part of a team
* Strong attention to detail and excellent communication skills
* APA qualification desirable
About the Team:
The Income Protection Claims Team assesses and pays claims arising from individual and group life assurance policies.
The team manages a portfolio of claims from individual and corporate customers.
Income protection benefits are payable to customers or group scheme members if they are absent from work due to illness or injury.
The team grows due to recent new business growth, paying approximately 1,600 claims to customers each month.
This is a hybrid role that can be done anywhere in the Republic of Ireland with the primary office location in Dublin.
Travel will be required for in-person collaboration.
Why Work with Us?
Bank of Ireland prioritizes work-life balance with flexible working arrangements, 23 days annual leave, and excellent pension contributions.
Family-friendly policies include six months paid maternity leave, innovative fertility and surrogacy policy, and working parent supports.
The company values employee wellbeing, providing an employee assistance program, WebDoctor, and financial wellbeing coaches.
Flexible working matching promise ensures no loss of existing flexibility when applying for new opportunities.
Key Competencies:
Customer Focused - Self
One Group, one team - Self
Agile - Self
Accountable - Self
Manage Risk - Self