You will positively contribute to all aspects of managing the store, including the delivery of budgeted sales and profit targets, shrinkage/waste control, personnel costs, overall standards, procedures and disciplines across all departments.
Key Responsibilities:
* To achieve Sales, Gross Profit Margin and Net Margin targets as per budget.
* Ensure all staff members are trained to EIQA Standards where appropriate and ensure the level of hygiene is of the highest standard throughout the store and all staff members comply.
* To ensure hygiene standards are to the highest standards including a comprehensive HACCP Plan following EIQA and EHO.
* Have in-depth knowledge of all Health & Safety regulations and how they relate to the store.
* To ensure merchandising and presentation in the Fresh Departments are to the highest standards at all times.
* Ensure weekly stocktaking procedures are adhered to.
* To attend weekly management meetings and hold Fresh Departmental Meetings subsequently to ensure accurate communication of departmental performance and goal setting.
* To ensure the smooth running of Food Production Operations.
* To ensure costings on all In-house produced products are accurate and updated.
* To handle customer requests, queries and complaints following company procedures.
* To draw up and control staff rosters, ensuring adequate cover within budgeted hours.
* To develop new concepts and ideas and ensure successful implementation.
* Ensure company rules, policies and procedures are adhered to at all times.
* To ensure the highest standards of Customer Service are given to all customers at all times.
* To assume store manager responsibilities in their absence.
* To conduct any other duties as directed.
* To seek opportunities to develop yourself concerning technical training and professional development.
* To implement a comprehensive succession plan with talent identified, coached and developed with appropriate training provided.
Qualifications and Experience:
* IT Literate with excellent communication skills.
* People skills with the ability to lead and motivate a team.
* The ability to work in high-pressure situations.
* Ability to read and understand sales data.
* Excellent organisational and time management skills.
* Self-motivated and enthusiastic with a high level of confidence.
* A strong work ethic.
* Ability to display professionalism and reliability.
* Previous retail Managerial experience is required.
This role is an excellent opportunity for anyone looking to advance their career in an exciting company. Competitive salary with exceptional opportunities for training & promotion within the Retail Group.
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