Job Description
Company: Optum
Location: Ireland
Job Type: Full-time
About Us
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals.
About the Role
We are looking for an experienced, curious and self-motivated individual to join our team that will be responsible for partnering with the business, building strong relationships, collaborating on opportunities, and providing subject matter expertise in terms of Reporting, Analytics and Business Intelligence solutions.
Responsibilities
* Assist the development of reporting solutions to meet customer requirements and needs
* Ensure the delivery of robust, sustainable and scalable solutions, while engaging with IT and business partners
* Work with our customers and stakeholders to understand their analytics needs and deliverables, act as consultant, to propose business solutions, product and services to drive change
* Act as a subject matter expertise regarding Data and Analytics solutions
* Produce meaningful, actionable reporting and visualization solutions and reports
* Understand data requirements from customers and provide recommendations
* Define data models and research, interpret, and analyse diverse and complex data
* Produce analytical outputs, executive summaries and analytics templates
* Develop, test and QC data, reports and dashboards
* Handle customer requests and proactive engage to prevent issues, capture new requirements and propose new solutions and business insights
Requirements
* Degree Qualified (BA, BS) in a relevant field (IT/Computer sciences, SW development, Operations, Data Analytics, Data Science, Engineering, Economics, Business) or equivalent experience
* Proven data and analytics experience, including reporting and Business Intelligence roles
* Extensive experience in assessing and describing data sources and evaluating data quality
* Proficient in analysing diverse and complex data, performing exploratory data analysis, producing descriptive statistics, and assessing Data Quality
* Advanced data manipulation and data modelling skills and proficiency in at least SQL and Excel
* Very good knowledge of at least one data modelling, scripting or statistical language such as R or Python
* Excellent data visualization skills and very good knowledge of Tableau SW or Power BI (or similar)
* Very good understanding of IT systems, databases and other related technologies
* Strong written and verbal communication skills, presentation skills
* High proficiency in technical writing and technical documentation
* Strong analytical and problem-solving skills
* Experience in creating new products and services, or deploying large scale tech solutions
Preferred Qualifications
* Masters, M.B.A., or PhD in a relevant field
* Business Acumen, customer facing mindset and/or relevant experience
* Experience in pharmacy benefit management, pharmacy, healthcare consultancy or related fields
* Experience working in a large multinational company or similar environment
* Ability to operate flexibly in a rapidly changing work environment
* Strong organizational skills
* Knowledge of Project Management methodologies, like PRINCE2
* Experience working in a customer success team, customer support operations, technical support, or customer service
Salary: €60,000 - €80,000 per annum
Benefits: Flexible work arrangements, comprehensive benefits package, career development opportunities
Working Hours: Full-time, Monday to Friday, 9am to 5pm