IT Support Engineer Contract | €200-€240/day | Cork | Hybrid A client of mine is seeking an IT Support Engineer to join their team in Cork. This role focuses on providing Level 1 and Level 2 support across Windows and Microsoft platforms, troubleshooting technical issues, and supporting IT infrastructure projects in a hybrid work environment. Responsibilities: Provide Level 1 and 2 technical support for Windows-based environments. Manage user accounts and permissions in Active Directory and Office 365. Troubleshoot hardware, software, and network issues, escalating when necessary. Assist with configuring and deploying Microsoft 365 applications. Support IT infrastructure projects, including system upgrades and rollouts. Maintain accurate records of support tickets and technical solutions. Provide training and support to end-users on IT systems and applications. Requirements: 5+ years of experience in IT support with a focus on Windows environments. Strong knowledge of Active Directory, Office 365, and basic networking concepts (DNS, DHCP, TCP/IP). Familiarity with PowerShell scripting and Microsoft Teams administration. Excellent communication skills and a proactive approach to problem-solving. Relevant certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are desirable. Ability to work effectively both independently and as part of a team. If you're an IT Support Engineer looking for a hybrid opportunity in Cork or interested in exploring other roles, please contact Jamie McCaul at Reperio Human Capital to start a conversation today. Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: IT Support Specialist Windows Galway Level 2 Office 365