COMMERCIAL VEHICLE SERVICE ADMINISTRATOR - DUBLIN
THE ROLE
* Full-time position (Monday-Friday, 8:30 AM-5:00 PM)
* Based on site at our facility in Dublin
* Supporting customers with their commercial vehicle maintenance needs
* 37,000 to 45,000 DEO
WHAT YOU'LL DO
* Act as first point of contact for customers scheduling service appointments
* Manage service scheduling for both planned maintenance and emergency repairs
* Document all customer interactions accurately in our systems
* Coordinate with technicians to optimize service delivery
* Identify opportunities to improve customer experience
IDEAL BACKGROUND
* Previous service administration experience in automotive, HGV, PSV garages, tyre centres or transport maintenance facilities
* Familiar with scheduling maintenance and repair work
* Experience handling customer inquiries about technical services
* Understanding of parts ordering and service documentation
* Knowledge of workshop operations and maintenance procedures
SKILLS WE VALUE
* Strong customer service focus and problem-solving abilities
* Excellent communication skills with both customers and technical staff
* Ability to manage competing priorities in a fast-paced environment
* Basic technical understanding of mechanical/electrical equipment
* Organized approach to documentation and record-keeping
QUALIFICATIONS
* High school diploma or equivalent
* Relevant work experience in a service administration role
If you have experience supporting maintenance operations in automotive, transport or related industries, we want to hear from you!
Email your CV to Euan.McGrath@orion-group.co.uk if you wish to apply
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