CUSTOMER SERVICE OFFICER | BANKING | DUBLIN At Staffline, we are collaborating with a well-known Financial Services and Banking Institution.
They pride themselves on their local feeling and local understanding with motivation to be the best in their market at providing customer service.
They are currently seeking experienced Customer Service Officers to join their teams in Branches in Wicklow.
Previous knowledge and experience of banking products is highly desirable.
These opportunities are one-year temporary contracts through Staffline with weekly pay, with the potential scope for extension of contract/permanent opportunities based on business requirements.
There will be a 5-week training induction starting in March in Newbridge with working hours Monday to Friday 9am to 5.15pm THE ROLE | Working as part of a team, the focus of your role will be to support within the branch across a range of operations.
You will be knowledgeable and confident in communicating with customers while helping the business provide the best possible experience to customers.
RESPONSIBILITIES| Assisting customers in relation to queries and engaging with customers providing updates as well as directing customers to divisions within the branch Being point of contact for self-service options and guiding customers through processes at kiosks Supporting the Teller team in processing and managing lodgements when required REQUIREMENTS | Previous experience working in a customer facing service role within a banking/retail/hospitality environment Passion for outstanding customer service Good communication, interpersonal and self-presentation skills with an ability to work as part of a team Thorough knowledge of Microsoft tool skills as well as ability to adapt to new technologies Completed Leaving Certificate Ability to attend in person training induction in March This role is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011.
Any appointee must meet the requirements as set out in the Fitness and Probity Standards issued by the Central Bank WHAT'S NEXT?
If you are interested in this opportunity, please send your CV for immediate consideration through the link provided.
We look forward to hearing from you
Staffline Recruitment Ireland is dedicated to connecting talented individuals with great opportunities.
As a leading recruitment agency and an equal opportunities employer, we are committed to creating a diverse and inclusive environment.
We specialise in understanding the unique needs of both our clients and candidates, and we provide customised and efficient staffing solutions across various sectors.
Our team is committed to excellence and driven by a passion for growth, offering a wide range of opportunities.
Partner with us for a smooth recruitment journey and take your career to the next level with Staffline.
Skills:
Customer Service Banking Financial Services