Library Systems & Digital Services Coordinator, Dublin
Client: RCSI
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Description:
Job Title: Library Systems & Digital Services Coordinator
Reporting To: Associate Librarian, Library Services Delivery
Location: RCSI Library, York Street
Contract type/duration: Permanent, Full-time
Closing date for applications: 5pm, Wednesday 19th June 2024
Interview date: Week beginning 1st July 2024
Objective of this post: The Library Systems & Digital Services Coordinator manages, develops, implements, maintains and supports a wide range of technologies and applications. They provide innovative library services and ensure access to the library’s digital services, including collections. They support library staff in the use of existing technologies as well as the adoption of new and emerging technologies and applications. They work collaboratively within the library team, coordinating and supporting colleagues to deliver on all aspects of library systems and digital services.
Specific Responsibilities include:
1. Providing leadership and day-to-day management in all aspects of library systems and digital services.
2. Managing and developing the suite of information management systems in the Library’s IT infrastructure.
3. Providing application support, configuration, user management and maintenance of library systems.
4. Working closely with IT to ensure the security of library systems and where appropriate, their integration with other elements of the university’s IT infrastructures.
5. Current systems include: library management system (ALMA), discovery layer (Primo VE), e-resource authentication (EZProxy on premise), library room booking system (Sentry Juno), link resolver (Primo VE), archives management system (CALM), digital preservation system (Preservica), institutional repository (FigShare), online service delivery tools (Third Iron and SpringShare products); and other web-based applications.
6. Providing direction and supervision to the team of paraprofessional staff supporting library systems and digital services.
7. Monitoring and evaluating library systems ensuring development is responsive to Library priorities, IT infrastructure requirements and provides the best possible user experience.
8. Liaising as appropriate with colleagues in the Library, IT and with third-party vendors.
9. Building and maintaining strong working relationships with stakeholders, key support departments within RCSI and within the library team.
10. Managing systems related projects and contributing to RCSI wide systems related projects.
11. Documenting workflows and processes, devising instructional materials, monitoring quality and leading on the continuous improvement of processes.
12. Contributing to the scoping, procurement and implementation of new library systems and technologies.
13. Maintaining and developing the resource discovery interfaces of internal and third-party systems.
14. Actively horizon scan, monitoring technology trends and evaluating their potential impact to enhance library systems and online service provision.
15. Promoting equality of opportunity and supporting diversity and inclusion.
Person Specification:
The successful candidate will ideally possess and demonstrate:
Mandatory
1. An honours primary degree and postgraduate qualification in Librarianship and Information Studies and relevant experience in a similar or cognate role.
2. OR An honours primary degree and postgraduate qualification in Computer Science and relevant experience in a similar or cognate role.
3. Experience in leading and managing integrated systems, platforms and computer operations.
4. Demonstrable experience of working in UNIX environment; working with SQL, HTML, CSS, XML and content management systems.
5. Ability to work both collaboratively in a team and independently.
6. Strong interpersonal and communication skills.
7. Knowledge of current IT issues in academic libraries and the higher education sector.
8. Strong customer service focus and commitment.
Desirable
1. Integrating link resolvers with ILS data; scripting and/or programming to automate tasks.
2. Proven knowledge and experience of working with specialist library systems.
3. Experience of managing and developing ALMA and/or Primo VE systems.
The Process:
Interview and presentation: Shortlisted candidates will be invited for a formal competence-based interview and presentation.
Employee Benefits:
RCSI offers a wide range of benefits including minimum of 23 days annual leave, flexible working options, employer pension contribution, and various health and wellness initiatives.
Informal Enquiries:
Informal enquiries are invited in the first instance through Rebecca O'Brien. All applications for this post must be made through the career's webpage www.rcsi/careers.
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