Dispatch Manager
We are seeking an experienced Dispatch Manager to oversee the dispatch operations of a leading supplier of high-quality, fresh, and innovative convenience foods. The successful candidate will be responsible for managing all aspects of dispatch, ensuring that products are delivered on time, in full, and in compliance with quality standards.
Key Responsibilities:
* Manage the day-to-day dispatch operations, ensuring products are correctly packed and dispatched to meet customer demand.
* Oversee a team of dispatch operatives, providing leadership and support to ensure productivity and efficiency.
* Ensure timely and accurate dispatch of all orders, adhering to customer specifications and deadlines.
* Maintain high standards of health, safety, and hygiene in the dispatch area.
* Monitor and improve performance metrics, such as dispatch efficiency and accuracy.
* Organise and plan the daily dispatch schedule to maximise operational effectiveness.
* Handle any customer service issues related to dispatch, including delivery queries and complaints.
Requirements:
* Proven experience in dispatch or logistics management, ideally within the food or manufacturing industry.
* Strong leadership skills with experience managing a team.
* Excellent organisational and problem-solving abilities.
* Knowledge of health and safety standards within a warehouse or dispatch environment.
* Proficiency in warehouse management systems (WMS) and MS Office.
* Strong communication and interpersonal skills.
About Us:
We are committed to delivering exceptional products and sustainable solutions for our customers, with a strong focus on community and sustainability.