Desktop Support Engineer
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We are seeking an experienced Desktop Support Technician to maintain seamless ICT operations on a contract basis.
Responsibilities:
* Provide 1st & 2nd support for desktop, application, mobile platform, and network issues.
* Assist in Desktop OS and application rollouts, including testing and documentation.
* Install, upgrade, troubleshoot, and resolve incidents related to software and hardware promptly.
* Maintain accurate documentation of incidents and requests using ServiceNow.
Requirements:
* Industry certifications and relevant experience are required.
* Previous experience working within a Financial Services Company.
* Minimum 2 years of experience in a similar role.
* Proficiency in Microsoft Desktop Operating Systems (Windows 10/11), MAC OS, and Citrix.
This is an exciting opportunity to make a meaningful difference in the field of Desktop Support. If you're interested in exploring this role further, please reach out to us to start a conversation today.
Reperio Human Capital acts as an Employment Agency and an Employment Business.