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This position will be based in our Galway office. All Galway based employees work in the office in a hybrid capacity. Employees will work in the office at least 4 days per week and have the option to work remotely 1 day per week.
Benefits: Vhi Health & Dental Insurance, Wellbeing Scheme, LearnLux Financial Care, Employee Discounts, Pension, Tuition Reimbursement, Bright Horizons (Child Back-up care), ClassPass access, Sport/Gym Membership Contribution, Commuter Benefits, Holiday including tenure entitlement + Bank Holidays, and more.
Wayfair’s EU Financial Operations team is seeking an Accounts Receivable Senior Associate based in our Financial Shared Services team in Galway. We are looking for the right individual to support the European Accounts Receivable team. The ideal candidate will bring strong organizational and planning skills, be highly motivated, detail-oriented, collaborative, self-motivated, and customer-oriented, with a high sense of urgency and problem-solving abilities. This person should be smart, engaging, fun, curious, and unflappable!
Wayfair’s EU Financial Operations team supports and manages the day-to-day activities for many teams across the organization. These activities include Invoice processing, supplier & vendor statement reconciliation and payment, cash collections, expense payments, employee salary payments, supplier credit card programs, and more. This team serves as a Finance service centre for all employees, Suppliers, Vendors, Category Management, Offshore teams, legal, and HR. This is a unique opportunity for someone with excellent organizational skills to take their career to the next level.
What You'll Do:
* Full responsibility for Accounts Receivable.
* Cash application process ownership: prepare and reconcile all cash received from various merchants (Braintree, Barclay, Klarna etc.) with daily bank files.
* Ensure all variances are reconciled and explained.
* Investigate and resolve customer finance queries.
* Process customer invoices, credit notes & payments.
* Ensure cash collection occurs in a timely manner.
* Review and manage customers' credit limits.
* Review & manage orders and customers on hold in line with company policy.
* Review Receivables Ledger and support the collection effort by following up on aged items.
* Manage bad debt proactively as well as any subsequent write-offs.
* Partner & collaborate with all stakeholders impacted by the services & support the O2C end to end process.
* Liaise with the direct manager to ensure he/she is kept fully appraised regarding any issues.
* Ensure all AR invoices and workflows have appropriate control and approval.
* Perform internal audits on processes to ensure compliance with internal controls.
* Complete various analysis & reconciliations in line with functional requirements.
* Ensure customer statement reconciliation is in line with internal policy.
* Perform various month-end tasks in line with the month-end timetable.
* Assist with other related Finance tasks as requested.
* Seek opportunities to align & standardise processes globally where appropriate.
* Support continuous improvement initiatives by reviewing processes regularly.
* Seek automation opportunities.
* Point of contact for escalations for suppliers and internal Wayfair business partners.
* Ensure all queries to the department mailboxes are dealt with in a timely manner.
* Ensure all processes are documented and assist in the development of the function.
* Fulfill cash flow forecast responsibilities.
* Work with internal teams to devise appropriate metrics which show the health and performance of the function and the team where relevant.
* Manage and mentor team members, including ensuring Goals & Objectives are in place with your team and these align with their career development expectations.
* Ensure regular 1:1 meetings are in the team calendar & notes are documented and shared with team members after your conversation with them.
* Proactively liaise with Wayfair's 3rd party providers Offshore team to ensure they are processing tasks and dealing with queries in a timely manner.
* Set KPIs and review processes periodically to ensure high quality standards are maintained.
* Partner & collaborate to seek areas of process improvement.
* Act as a mentor to junior staff members.
* Involvement in any project related to Order to Cash processes or systems as required.
* Comprehend and consistently apply company policies and procedures. Understand internal accounting processes, practices, SOX and internal controls necessary to safeguard company assets and minimize exposure.
What You'll Need:
* At least 2-3 years of experience working in a busy Accounts Receivable environment.
* High proficiency in Excel is required.
* Previous SQL or GBQ experience is preferred.
* Previous experience in the industry or dealing with various business models (B2B2C, B2C, B2B) is advantageous.
* Strong organization and planning skills.
* Problem identification and resolution skills.
* Meticulous attention to detail and strong planning and forward-thinking capabilities.
* Demonstrated ability to anticipate needs and situations before they are fully developed.
* Advanced proficiency in Google Enterprise Suite tools (calendar, mail, drive, docs, sheets, slides, meet).
* Excellent written, verbal, and presentation skills.
* Flexible and able to handle ad hoc issues that may arise.
* Extremely high level of discretion pertaining to confidential information.
* Motivation to develop and maintain internal and external relationships.
* Managing, training and motivating team members.
* Setting and facilitating the achievement of department objectives.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
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