The ideal candidate will be enthusiastic and a detail-orientated team player who will act as our first point of contact for patients and other service users; they will be friendly and welcoming with a confident manner and excellent communication skills. The position will be across our clinics in Kilkenny and Carlow but candidates must be able to travel to Portlaoise. Candidates must have their own transport and be willing to travel on any given day.
Responsibilities include:
1. Answer phone calls and deal effectively with patient queries
2. Deal confidently with client accounts
3. Type letters as dictated by the Orthodontist
4. Follow correct procedures with regards to booking appointments and processing paperwork
Qualifications/skills:
1. Educated to LC level or higher
2. Previous experience in a customer facing reception role covering a range of similar activities
3. Computer literate with very good typing skills
4. Experience handling customer payments
5. Report writing skills
Job Type: Full-time
Pay: From €14.00 per hour
Expected hours: 30 – 42 per week
Schedule:
1. Day shift
2. Monday to Friday
3. Weekend availability
Are you willing and able to travel to any of our 3 locations, Kilkenny, Carlow or Portlaoise, on any given day?
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