AThe Role:Warranty Administrator, DAF Distributors, Baldonnell, D22 Reporting : to the DAF Service Administration Manager We are looking for an experienced administrator to join the DAF Service Department focussing on Warranty Administration.
Candidate Requirements At least 2 years experience working in a similar administrative role in the motor industry, preferably in a Service/ Warranty in a HGV environment Good attention to detail for recording all relevant details in documentation and systems.
Excellent communication and organisation skills Highly flexible and organised with very good administrative skills Knowledge and experience of Dealer Management Systems, experience with Kerridge CDK a distinct advantage Key Responsibilities Working with the Senior Warranty Administrator, you will be responsible for ensuring that warranty claims are processed in accordance with DAF & VDL requirements & timelines Verify warranty status of vehicles in response to customer requests Keeping a log of all claims submitted versus reimbursements received from the manufacturers Organising for Parts Returns or Disposal in line with brand requirements and retention periods.
Warranty Literature review all warranty literature and ensure that requirements are communicated to staff internally and externally Prepare for and facilitate all warranty audits Ad-hoc cover of the service reception desk Assist with Service department administration, including invoicing and other duties as required What's on offer: Fulltime permanent contract with a leading motor group in Ireland Competitive Salary 22 days paid annual leave Manufacturer Training Contributory Pension Plan Access to Benekit App, wellbeing, discounts and learning app Access to EAP including wellbeing app