Within this role, you will be responsible for the configuration, implementation, maintenance, and ongoing support of various IT applications and systems.
You will work across business departments and stakeholders, gathering and implementing enhancement requests. As a Technical SME/Lead, you will manage system documentation tasks, including converting user requirement specifications to detailed design specifications, writing configuration test plans, and creating summary reports.
You will process IT Applications change control requests and work with Validation and Quality departments to ensure IT Applications are implemented following development life cycle approach. You will train other IT Applications team members and coordinate with them to implement the system efficiently.
You will provide end-user support for IT Applications, troubleshoot problems at the application server level, and lead IT Applications systems security access and periodic audit trail reviews.
This role requires strong analytical and organizational skills, as well as excellent written and verbal communication skills. A degree in Information Technology or a related field is preferred, along with a minimum of 2 years of relevant experience.
The ideal candidate will have a combination of technical expertise, problem-solving skills, and leadership abilities. They will enjoy collaborating with a team and working independently to develop solutions to complex problems.
Key Responsibilities:
* Configuration, implementation, maintenance, and ongoing support of IT applications and systems
* Gathering and implementing enhancement requests across departments
* Managing system documentation tasks
* Processing IT Applications change control requests
* Leading IT Applications systems security access and periodic audit trail reviews
Requirements:
* Bachelor's degree in Information Technology or related field
* Minimum 2 years of relevant experience
* Strong analytical and organizational skills
* Excellent written and verbal communication skills