Job Overview
We are seeking fluent German speakers for a range of office-based and remote opportunities in various fields, including Administration, Account Management, Sales, Customer Service, Digital Marketing, IT Support, and Social Media.
Available Roles
1. Sales and Account Management:
* Develop growth strategies and plans.
* Have an in-depth knowledge of business products and value proposition.
* Identify and map business strengths and customer needs.
2. Customer Support:
* Respond to customer queries in a timely and accurate way via phone, email, or chat.
* Identify customer needs and help customers use specific features.
* Analyze and report product malfunctions.
3. Technical Support:
* Research and identify solutions to software and hardware issues.
* Diagnose and troubleshoot technical issues, including account setup and network configuration.
* Properly escalate unresolved issues to appropriate internal teams.
* Provide prompt and accurate feedback to customers.
4. Online Operation/Digital Marketing:
* Set digital marketing strategies using necessary tools (website, emails, social media, and blogs).
* Research products, services, and current strategies to identify new opportunities.
* Analyze web traffic metrics and suggest solutions to boost web presence.
5. Social Media Content Review:
* Ensure quality issues and defects are identified, documented, tracked, and resolved.
* Monitor, assess, and challenge team productivity.
* Identify and develop ad hoc reports to identify opportunities for process improvements.
What We Offer
* Excellent salary package for junior or senior candidates, full training provided for career path.
* People development plan with corporation and attractive benefits package.
* Entry-level roles requiring no experience.
* Hybrid/Remote (Work-from-Home) positions.
* Boost your professional experience with top tech companies worldwide.