Job Title: Senior Spa Therapist
">">
The role of the Senior Spa Therapist is to provide professional and engaging wellness therapies and massage therapies to clients, ensuring the highest standards of guest care and customer satisfaction are always maintained.
">">
This includes providing a variety of treatments to clients, carrying out all tasks in accordance with procedures as outlined in the Department Standards Manual, answering the telephone and handling bookings/enquires, and maintaining equipment and sample inventory of products.
">">
The successful candidate will be responsible for delivering spa services in a safe and comfortable manner, keeping documentation and updating client files, and maintaining a clean and stocked room.
">">
Suggesting and promoting retail products or additional services, applying best practices, and being up to date with market trends are also key aspects of this role.
">">
Additional responsibilities include ensuring that treatment rooms and wider spa areas are clean, well-stocked with equipment and products, safe and hygienic, monitoring and controlling stock levels, and providing direct support to the spa manager when required.
">">
This may include assisting with stock ordering and stock control or training of staff.
">">
Key Responsibilities:
">
">
* Provide professional and engaging wellness therapies and massage therapies to clients
">
* Ensure the highest standards of guest care and customer satisfaction are always maintained
">
* Carry out all tasks in accordance with procedures as outlined in the Department Standards Manual
">
* Maintain equipment and sample inventory of products
">
* Deliver spa services in a safe and comfortable manner
">
* Keeperooms and wider spa areas are clean, well-stocked with equipment and products, safe and hygienic
">
* Monitor and control stock levels
">
* Provide direct support to the spa manager when required
">
* Assist with stock ordering and stock control or training of staff
">
* Become a role model for other junior level therapists; helping at times to mentor and train new starters
">
* Report maintenance issues and act on them accordingly
">
* Uphold hygiene standards and follow health and safety regulations
">
* Complete all duties and tasks with due care for the Health and Safety of yourself and other employees and guests
">
* Ensure the highest standards of personal presentation whilst wearing the company supplied uniform
">
* Attend meetings and training sessions
">
* Carry out any other reasonable duties as requested by a member of the management team
">
* To maintain effective communications with all Departments with specific attention to Front Office
">
* Identify maintenance issues and report accordingly
">
* To ensure that all are greeted with a friendly welcome and offered the highest standards of guest care and customer satisfaction
">
* To have full knowledge of and be able to act upon the Hotel & Golf Links Fire and Health and Safety Procedures
">
* Act as a role model for other junior level therapists; helping at times to mentor and train new starters
">
* To identify maintenance issues and report accordingly
">
* To complete all duties and tasks with due care for the Health and Safety of yourself and other employees and guests
">
* Skills: Body Massage Facials Spa treatment Manicure Benefits: perks Staff Discounts free golf meals referral bonuses
">
* Requirements:
">
">
* 2+ years experience in a similar role
">
* Possession of relevant qualifications (e.g. diploma or degree in a related field)
">
* Strong communication and interpersonal skills
">
* Ability to work under pressure and meet deadlines
">
* High level of customer service skills
">
* Ability to maintain confidentiality and handle sensitive information
">
* Familiarity with spa software and systems
">
* Ambition to continuously improve skills and knowledge
">
* Team player with a positive attitude
">
* Flexibility to work varying shifts including weekends and bank holidays
">
* Eligibility to work in Ireland
">
">
What We Offer:
">
We offer a competitive salary and benefits package, including:
">
* Perks
">
* Staff discounts
">
* Free golf
">
* Meals
">
* Referral bonuses
">
Apply Today:
">
For more information or to apply for this role, please contact us directly via email or phone. We look forward to hearing from you.