GET TO KNOW US
JOSEPH is a British contemporary designer brand with a strong core of luxury essentials.
JOSEPH was founded in 1966 by Casablanca-born Joseph Ettedgui. He was an early champion of now-iconic design houses and emerging brands alike. He created concept stores; places to discover new designers and new ideas, and he inspired customers to appreciate the contemporary.
The JOSEPH own label was created in 1983, placing importance on luxury essentials and providing women with a complete modern wardrobe. Joseph Company Values:
Uncompromising
1. We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.
Integrity
2. How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.
Attention to detail
3. Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.
Restless
4. Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.
KNOW THE ROLE
A JOSEPH Sales Assistant is responsible for ensuring that each customer is provided with exceptional customer service and a luxury retail experience. Our Sales Assistants are professional, friendly, and knowledgeable about the product and JOSEPH. As a Sales Assistant you will be responsible for building a strong rapport with new and existing customers, to drive sales and achieve sales targets. You will work to embody the Company’s Values and objectives to ensure a seamless shopping experience for the customer.
5. Deliver a luxury shopping experience to all customers, which is inspiring and engaging and encourages purchase
6. Build a reputable client book through repeat business and work to develop your personal network of clients via a form of varied of communications
7. Support the store management team with the control of stock and processing deliveries; transfers and stock returns as necessary
KNOW WHAT WE’RE LOOKING FOR
8. Demonstrable experience of working in a luxury retail or premium retail environment where face-to-face customer contact is essential
9. Experience of delivering strong clienteling initiatives within a luxury retail or premium retail environment. Sales driven, proven experience of meeting or exceeding commercial targets
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.