Velvære is an exciting medi-spa opened in September 2020. We are located at Le Pole Square, Chancery Lane, Dublin 8. It is the first Spa in Ireland to use CODAGE Paris & IS Clinical products. The Spa consists of a private consultation room, five treatment rooms, a dedicated medi room, two express medi-Chairs for fast focused treatments and a relaxation area. The Thermal Suite features a hydrotherapy pool, sauna, steam room, ice station, experience showers and heated loungers.
Velvære Spa is delighted to be recruiting for an exceptional Spa Receptionist Full-Time to join our team. The ideal candidate will have experience working in a luxury Spa.
We are looking for people who are highly guest focused with exceptional interpersonal skills, a gentle understated manner, and who are passionate about providing memorable Spa experiences & exceeding all guest expectations. The ideal candidate needs to be immaculately presented and display natural elegance and well-being. This is an amazing opportunity for those wishing to progress in their career and be part of a luxury medi-spa. We offer an excellent working environment and development opportunities.
The main duties will involve:
1. Provides efficient and courteous service to all guests in accordance with customer care standards and training protocols.
2. To carry out front of house duties and meet and greet to support smooth operations of the business, answer phone calls and take spa bookings.
3. To give clients/guests tours of the spa facilities.
4. To always meet clients/guests in a pleasant, cordial, and friendly manner around the spa.
5. To ensure that all clients receive services of the best possible quality.
6. To handle any client complaints professionally and to alert management of them.
7. To keep a fresh supply of drinks and water on hand for clients/guests.
8. To guarantee that clean towels are provided for clients/guests.
9. To guarantee that all the facilities in the spa are always clean.
We are looking for a person who has the following skills:
1. Experience working in a luxury Spa (but not essential).
2. Warm and caring personality.
3. Willing to work as part of a team.
4. Flexible.
The benefits of working with Velvære are:
1. Competitive rates of Pay
2. Meals on duty
3. Bike to work scheme
4. Employee Christmas parties, summer parties and regular team get-togethers
5. Continuous training & development
6. Employee Recognition Awards
7. Promotion and Transfer opportunities
8. You can avail of the Staff rate when you stay in any of our Radisson Hotels worldwide. You can also avail of a special discounted rate for your family and your friends.
The Luxor Leisure Limited is an equal opportunities employer.
Skills:
Customer Service, Flexible, Teamwork
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