Role Overview:
My client is seeking a Front Desk Receptionist to provide exceptional customer service and ensure a smooth, welcoming experience for guests.
Key Responsibilities:
* Greet and assist guests
* Handle guest requests and resolve any concerns promptly
* Maintain accurate records and manage reservations
* Process payments and issue receipts
* Manage phone lines, emails, and other communications
* Ensure a clean, organized, and professional work environment
Qualifications:
* Minimum of 2 years experience as a Receptionist
* Strong communication and interpersonal skills
* Ability to multitask and stay calm under pressure
* Previous customer service or front desk experience preferred
* Basic computer skills and knowledge of office equipment
* Availability to work flexible hours, including weekends and holidays
* Positive attitude and team-oriented approach