MS Field Service Engineer
Job Description:
We are seeking a highly skilled MS Field Service Engineer to join our team in Tipperary, Ireland. As a key member of our technical team, you will be responsible for providing exceptional support and maintenance services to our clients.
Responsibilities:
* Troubleshoot technical issues with hardware and software systems.
* Support and maintain client networks, servers, and other IT infrastructure.
* Manage and resolve customer complaints and issues efficiently.
* Provide IOS support and configuration services.
* Perform back-up and restoration tasks as required.
* Handle warranty repairs and replacements.
Requirements:
* 3+ years of experience working on client sites.
* Excellent attention to detail and analytical skills.
* Strong knowledge of Windows, Microsoft, and Apple operating systems.
* Experience with troubleshooting and problem-solving techniques.
* Excellent communication and client management skills.
* Familiarity with ticketing systems and server maintenance.
* Knowledge of LAN/WAN technologies and Fortinet solutions.
Benefits:
* Company van and fuel card.
* Development opportunities for career growth.
* Laptop and mobile device for work purposes.
* Death in service cover for added security.
Working Conditions:
This is a permanent, full-time position based in Tipperary, Ireland. The ideal candidate will have excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.