Social network you want to login/join with:Senior Software Engineer, Fullstack (Help Experience)Client:SquarespaceLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:3d32f4292f78Job Views:179Posted:03.03.2025Expiry Date:17.04.2025Job Description:Squarespace's Help Experience team is looking for a Full Stack Senior Software Engineer to lead technical initiatives based in our Dublin office. You will work directly with Staff Engineers, Data Analysts, and the Customer Operations department to handle complex technical challenges, leveraging Squarespace's expanding Cloud-native footprint and cutting-edge technologies like Generative AI.The Help Experience team's mission is to empower our customers' business growth through an integrated support platform. This platform combines personalized self-help guidance with one-on-one support, offering the essential tools and assistance our customers need to succeed, while enhancing operational efficiency.As a Senior Engineer on Help Experience, you'll be working with Product and Design to build new applications, add new features to existing applications and maintain the health of our diverse tech stack. You'll be expected to lead months-long initiatives to help our Customer Operations advisors and work closely with the Engineering Manager to drive technical improvements and develop the team's technical strategy.You will report to the Engineering Team Manager of the Help Experience team who is based in our NYC office. This is a hybrid role working from our Dublin, Ireland office 3 days per week. This is a geographically dispersed team between NYC and Dublin.You'll Get To…Build out and improve customer-facing support products and services end-to-endCollaborate with engineers, designers and product owners to create a user-focused experiencePractice disciplined software engineering (e.g. automated testing, code reviews, and writing beautiful, readable code, documentation, software design, RFCs)Encourage the technical growth of your team and teammatesKeep our product updated with the latest technologiesWho We're Looking For4-6 years of backend object-oriented programming skills (We mainly use Python with some Java)6 to 10+ years of experience building reliable, usable, and performant full stack applicationsExperience using different types of datastores such as Postgres, Mongo, Redis, and ElasticsearchAn understanding of best practices across software lifecycle, from development to deployment and testingInterest in collaboration through code reviews and technical discussionsBenefits and PerksHealth insurance with 100% covered premiums for you and your dependent childrenFertility and adoption benefitsHeadspace mindfulness app subscriptionRetirement benefits with employer matchFlexible paid time offUp to 20 weeks of paid family leaveEquity plan for all employeesCommuter benefit in the form of reduced taxEmployee donation match to community organizations6 Global Employee Resource Groups (ERGs)Free lunch and snacksClose proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral
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