Role Purpose:As a Senior Partner Relationship Manager, you will be a critical member of the partnerships leadership team, leading a team of Partner Managers to cultivate, optimize, and expand partner relationships. Your primary focus will be on driving partner relationships, maximizing growth opportunities, and ensuring long-term commercial success.In this role, you will develop and execute partner strategies, oversee key partner initiatives, and proactively remove barriers to growth. You will also be responsible for contract renewals, commercial negotiations, and ensuring alignment between partner objectives and business goals.As the internal champion for strategic partners, you will collaborate closely with Trading squads to unlock new opportunities and drive continuous performance improvements. Your leadership will be instrumental in delivering valuable business insights and fostering a high-performing partnership ecosystem.Main Accountabilities and Key Tasks: Manage and Mentor the junior team members by providing support and expertise on partner management related techniques/skills and be a point of escalation for them. Lead a team of partner relationship managers, providing direction, leadership and role delivery support. Manage partner renewals to maintain existing partnership base. Build and deliver joint partner opportunity and integration roadmap plans. Identify key stakeholders and primary decision-makers in an organisation (from the top-down). Be the partner’s internal champion and voice within the company working alongside the Trading squad to maximize each partner's potential. Identify partner upsell opportunities for CarTrawler with new products, touchpoints, or enhanced operating models. Support partner contract renewal negotiations and the development of negotiation strategies to maximise CarTrawler profitability. Assess the status of Partner relationships - detractor, neutral, promoter. Develop, build and maximise strong relationships with partners (includes travel to visit partner locations/attend conferences as necessary). Identify target connections to create an approach that will build 1:1 personal connections. Deliver on Partner needs: Have a clear understanding of: Partners strategic objectives and financial conditions. Partner needs, goals, and success metrics. Competitor and market activity landscape. The Deal Framework and how inputs will drive commercial decisions. Provide the following for Partners: Relevant product/service solutions. Prompt triaging and management of partner issues (feeding actions to the right area). Competent technical information and knowledge to the partner. Successfully upsell improved or incremental solutions in order to drive improved commercial outcomes for existing partners. Represent partners internally, acting as their advocate and serving as a communication link in cross-functional environments. Create & Own Partner Account Plans: Provide partners with a customised blend of products and services tailored to their needs. Develop short-term and long-term partner plans including ongoing analysis of outcomes and learning and opportunities. Proactively recognise and act on opportunities beyond partner relationship management. Provide relevant and up-to-date technical information and knowledge to the partner. Participate in Trading Squads: Collaborate to produce analyses that will help partners understand pricing performance and the impact of pricing decisions on commission and overall profitability. Ensure trading results and drivers of these outcomes are communicated in a timely and well-understood form to partners. Ensure partners are kept up to date with regular and insightful updates on trading performanceKnowledge and Experience:Minimum 3-5 years experience in a similar/relevant roleHigh integrity, and excellent relationship development and negotiation skills Business acumen to identify opportunities and speak knowledgeably about trading performance Ability to understand financial and commercial indicators Excellent written and verbal communication skills with the ability to explain complex concepts in a simple manner Proven ability to create, develop, run and deliver results from high performing teams Ability to work independently, manage multiple concurrent projects and drive initiatives in a cross-functional environment Ability to work in a fast-paced, unpredictable environment