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Responsibilities
* Coordinate all airfreight shipments with carriers.
* Track shipment and keep clients up to date on any issues.
* Manage on-time and compliant transport of goods to ensure all internal and external requirements.
* Support clients and resolve any queries or issues regarding their shipments.
* Completion of invoicing/PO and POS.
* Prepare and present customer KPI reports.
* Ensure that Company and customers' SOPs are always followed.
* Ad-hoc duties when and where required.
Skills and Experience
* Experience in Freight Forwarding and Airfreight is essential.
* Track record in achieving innovation in logistics planning and in optimizing the planning process.
* Experience working in fast-paced environments.
* Excellent customer service and communication skills.
* A good understanding of healthcare products shipping requirements is an advantage but not essential.
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