Job Description:
We are currently seeking a Sales & Freight Forwarding Team Leader to join our Client, one of the largest transport companies in Ireland. The successful candidate will be responsible for leading freight forwarding operations and providing leadership to the Sales and Freight Forwarding team.
Key Responsibilities
* Lead pricing and manage freight forwarding queries.
* Respond to customer inquiries via phone and provide competitive and timely rates.
* Maintain accurate records of all quotations, jobs, and movements.
* Manage daily administrative tasks on the Transport Management System.
* Oversee sub-contractor coordination for collection and delivery.
* Issue daily reports to customers and manage historical rate analysis.
* E nsure compliance with customs regulations.
Team Leadership
* Oversee daily operations and ensure team targets are met.
* Allocate resources and mentor team members.
* Handle team issues and escalate when needed.
* Provide reports on team performance.
* Collaborate with other departments to meet business goals.
Sales Support
* Provide cover for sales tasks, including responding to inquiries.
* Monitor and manage rate cards, customer communication, and price adjustments.
* Assist with customer account setups, credit applications, and payments.
Requirements
* Experience in freight forwarding or logistics.
* Strong organizational, planning, and administrative skills.
* Ability to work independently and as part of a team.
* Excellent communication skills for building professional relationships.
* Attention to detail and high-quality standards.
* Proficiency in MS Office, especially Excel.
Working Hours
Monday to Friday
Shift A: 08:00 – 16:30
Shift B: 09:00 – 17:30
Compensation
€40,000+ (DOE)