Job Introduction
We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful cardfactory family.
With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.
Role Responsibility:
* You will support your Store Manager in delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.
* You will lead the store teams in the absence of the Store Manager, ensuring great standards and exceptional service every day.
The Ideal Candidate:
* You will be passionate about celebrating our customers' life moments.
* You will be customer-centric with a passion for delivering excellent service.
* You will demonstrate good leadership skills and a positive forward-thinking approach.
* You will be comfortable reviewing store performance data.
* You will be commercially minded and an engaging team player.
About the Company:
Welcome to cardfactory – your opportunity to be part of our exciting future.
We are the country's largest, independent gift and greetings card retailer with over 1000 stores.
We offer job security and great career progression as we continue to grow and thrive.
We provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.
We are a progressive, exciting, and friendly company that rewards our people's commitment and determination.
We have an open and honest management style that encourages people to contribute to the business at every level.
What's in it for you?
* 25% staff discount
* Mycardfactory – discounts on everything from holidays to shopping, mobile phone contracts
* 30 days' holiday, including bank holidays
* Group Life Assurance (subject to eligibility)
* Employee Assistance Programme
* Workplace Pension
* Loyalty awards (length of service awards)
* Opportunity to apply for Retail Apprenticeships
* Access to blended learning and development content
* Sportswift Ltd T/A cardfactory