Opportunity: Service Controller
Contract: Permanent
Location: Dublin 12
Hours: Monday – Friday 40 hours per week.
Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
We have a new opportunity for a Service Controller/Planner to join our team based in Dublin.
In this role you will be:
* Providing a high level of customer service through efficient control of our Workshop/Field Engineers carrying out repairs and maintenance on equipment.
* Prioritising work requirements for Engineers and allocating work while maximising efficiency and minimising cost.
* Raising estimates for work required in the field from information provided by Engineers.
* Supporting with the deployment of Engineers, raising estimates, and supporting with invoicing.
* Ensuring machines are serviced before going out on hire.
* Liaising with customers keeping them updated on progress of work.
* Providing administrative support related to service paperwork as required.
* Working collaboratively with team members within the service team and other departments.
What will help you to excel in this role:
* Strong planning and organisational skills within a busy environment
* Good communication skills
* Previous experience within a busy service/office environment
* Excellent IT skills
* Team player and good attention to detail
What you can expect from us:
* Competitive base salary
* Future development and career opportunities
* Contributory pension scheme with employer contributions up to 6%
* Profit share bonus based on business performance
* Paycare and eyecare health scheme
* High street discounts
What’s next
If you are interested in joining The Briggs Group, then please click on the apply now button and a member of the team will be in touch.
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