Accounts Receivable and Collections Manager
We are seeking an experienced Accounts Receivable and Collections Manager to join our team on a permanent basis. The successful candidate will have a minimum of 2 years' experience in a similar role.
Key Responsibilities:
* Management of customer queries, including invoice and statement queries, pricing queries, master data changes, ensuring all related customer queries are dealt with promptly.
* Route key account queries to credit control and relationship management team.
* Create new customer accounts, issue statements and perform general AR administrative tasks.
* Oversee the processing of invoices, credits, billings, settlements, and preparation of statements.
* Process dispute / deduction adjustments and write-off balances, once agreed with business and finance management.
* Perform reconciliations, ensuring sub ledgers reconcile to General ledger for month end reporting.
Supervisory Responsibilities:
* Supervise the work of a team of dedicated AR Associates and identify areas and processes for improvement.
* Provide the environment for the team to achieve and sustain best practices in effectiveness, quality delivery and efficiency within a strong internal control framework.
* Ensure that overall delivery of services meets or exceeds agreed KPIs and SLAs.
Requirements:
* 2+ years experience in Accounts Receivable, supervisory experience preferable.
* Strong Microsoft Word and Excel skills.
* Familiarity with financial accounting concepts such as DSO.
* A self-starter highly motivated with a continuous improvement focus.
* A fast learner, open to new ideas and an ability to engage fully with all business operations.
* Good communication & interpersonal Skills.
* Excellent planning & organisation skills.
* Ability to work on own initiative and to deadlines.
* Strong mentoring and leadership skills.
Benefits:
* Pension
* Life Assurance
* Healthcare
* 23 Days Annual Leave
* Hybrid Working
* Parking