POLONEZ always strives to develop and improve, so we are looking for people who want to grow with us. We believe that each of us can add something interesting and unique to our larger community.
POLONEZ is the biggest Eastern European chain of stores in Ireland, with almost 20 years’ experience in the Irish market in food retail and 44 stores all over Ireland and the UK & Northern Ireland.
Operations Manager is responsible for overseeing and optimizing day-to-day operations to ensure efficiency, productivity, and profitability of the assigned group of stores in Dublin. Responsibilities include:
1. Recruit, train and supervise staff.
2. Create and manage employee schedules, outlining specific duties for each shift in the assigned group of stores.
3. Manage and administer holiday requests for employees.
4. Manage and motivate the teams to increase sales and ensure efficiency.
5. Review and manage the assigned stores’ performance based on established KPIs; analyze sales figures and forecast future sales volumes to maximize profits and minimize waste.
6. Manage stock levels and make key decisions about stock control.
7. Ensure all operations are carried out in an appropriate, cost-effective way.
8. Ensure that all staff have knowledge of the product range and store layout.
9. Supervise till and Deli Area queues to ensure that all customers are served in a timely manner; offer helpful feedback to colleagues to maintain efficient queue lengths.
Required Skills and Qualifications:
* Minimum 2 years experience in management and running a store/group of stores.
* Third-level diploma or degree is an advantage.
* The HACCP diploma is an advantage.
* Knowledge of Fresh Food & Beverages, Cash Handling & SOPs, Upselling techniques, Stock Taking, Financial control, Health and Safety, Employment legislation, Management, Cost control, Market trends, Microsoft Tools and other retail systems.
* Full clean valid driving license (manual transmission) essential.
* Good level of English language skills.
* Knowledge of an Eastern European Language (Romanian, Polish, or Russian) is a significant advantage.
* Strong leadership and management skills.
* Excellent organizational and multitasking abilities.
* Effective communication and interpersonal skills.
* Proficiency in inventory management and point-of-sale (POS) systems.
* Customer-focused mindset with the ability to resolve conflicts.
Working Conditions:
* Work is typically performed in a retail environment, very dynamic and flexible.
* Must be willing to travel between store locations.
* Ability to work flexible hours – 44h / week, including weekends and holidays.
Salary starting at 40K, increased based on performance. Performance bonus, fully expensed Company Car, Company Phone and Tablet, and excellent growth opportunities within the company.
Type of job: Full time, Permanent
Shops Locations:
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Retail
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