Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.
The Opportunity
We have an opportunity in Ireland for a Retail Excellence Manager to look after our core Prestige brands - Carolina Herrera, Jean Paul Gaultier and Rabanne. This newly created role will manage a small team of Brand Ambassadors, drive productivity and retail excellence through staffed and non-staffed doors and be the point of contact for our commercial team, supporting with managing key retailer partnerships across the region.
What you'll get to do
1. Support the team in all areas of people management, empowering them to deliver goals and objectives.
2. Drive business performance by exceeding personal and regional targets, through operational retail excellence.
3. Build an ambitious regional strategy that is implemented effectively in collaboration with the Head of Retail.
4. Aspire for the region to be known as a centre of excellence within the Company.
5. Responsible for maintaining a full headcount within the region collaborating with the Talent Acquisition team to recruit great talent.
6. Lead by example within the Region, by working with the retailer group teams to maximise retail productivity.
7. Lead best practice for all retail operations and take ownership for their delivery.
8. Develop a culture of love for our brands amongst the store teams, constantly challenging the retail experience and standards to be the best experience it can be.
9. Capture and collate company audit data via the 'REX tool', planning audits to ensure company goals and expectations are achieved which captures insights, including competitor brands and store environment.
10. Follow digital trends within the retail space and use knowledge to identify business opportunities.
11. Provide retail insights for the business to create a compelling consumer experience within the prestige fragrance sector.
12. Turn business insights into action plans to deliver strong, sustainable retail growth.
13. Collaborate with key stakeholders, to execute a door-by-door strategy that drives traffic and conversion.
14. Drive engagement and buy in from our larger non-staffed doors, through building retailer relationships and constantly challenging retail standards.
15. Collaborate closely with the wider Commercial team and our Key Account Managers on retailer insights, feedback and support on identifying new opportunities.
We'd love to meet you if you have
1. Experience within a multi-site/regional role within the retail industry or similar.
2. Confidently able to articulate business performance and strategy.
3. Demonstrates solid business, commercial acumen with strong analytical and influencing skills.
4. Knowledge of enhancing the consumer experience in retail environment.
5. Confident at building relationships and network with key stakeholders both internally and externally.
6. Strong negotiation skills, able to identify key opportunities to drive performance.
7. Interest or passion for the beauty / fragrance industry.
8. Flexible to travel and attend key business events.
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation & benefits package.
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
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