Senior Property Claims Handler Role:
Our client, a Global Insurance Group, is seeking a Senior Property Claims Handler to manage a mixed portfolio of claims across Ireland and Europe.
This role will report directly into the Head of Claims and be responsible for overseeing large value property claims on a hybrid model of 3 days a week in the office.
The ideal candidate will have prior experience managing similar claims both domestically and internationally.
Your Key Responsibilities:
* Manage high-value property claims from notification to settlement, ensuring efficient and effective resolution.
* Oversee Third-Party Administrators (TPAs) managing claims under delegated authority, ensuring adherence to service standards, compliance, and performance metrics.
* Conduct thorough assessments of property damage, determine coverage, and evaluate the extent of the loss.
* Ensure all claims are accurately documented and reported, maintaining detailed records and producing regular reports for management.
* Negotiate settlements with policyholders, TPAs, and other parties, ensuring fair and prompt resolution of claims.
* Evaluate regulatory requirements and internal policies to ensure compliance with industry best practices.
* Identify potential risks and implement strategies to mitigate them, ensuring a proactive approach to claims management.
* Provide guidance and training to junior claims handlers and TPAs, sharing expertise and promoting best practices.
* Participate in continuous improvement initiatives to enhance claims handling processes and service delivery.
Your Skills and Qualifications:
* Chartered Insurance Professional (CIP) qualified, demonstrating a high standard of insurance expertise.
* Extensive experience in managing high-value property claims from inception to resolution.
* Knowledge and experience in handling both Irish and international property claims.
* Proven ability to oversee Third-Party Administrators (TPAs) operating under delegated authority, ensuring compliance and quality.
* Strong analytical skills to assess claims, determine coverage, and evaluate the extent of loss.
* Excellent negotiation skills to effectively settle claims while maintaining positive relationships with clients and other stakeholders.