Description
As part of the Siri Annotation Team youʼll play a central role in enhancing the Siri customer experience. Youʼll work in a fast-paced, dynamic, technology-focused environment. As a Grading Analyst, youʼll listen and translate Siri audio files and rank levels of Siri response, from customers who have opted-in to the grading program. Youʼll use your business knowledge and analytical skills to evaluate responses against guidelines. Your flexibility and the ability to prioritize tasks are essential. Weʼll train you to be an expert in understanding, supporting, and improving the Siri experience. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.
Education & Experience
Bachelor's degree or equivalent work experience preferred
* Experience in content review or a similar environment
* Excellent English and Norwegian reading, writing, and comprehension skills
* Excellent active listening skills with the ability to understand verbal nuances
* Ability to independently navigate a technical environment
* Highly organized with strong attention to detail and excellent proofreading skills
* Flexibility to respond and support changing priorities quickly and efficiently
* Grows with a team where expertise is shared and feedback is welcomed
* Prior testing experience preferred
* Knowledge of one or more of the following: iOS, PC, or Mac experience and Siri preferred
Additional Requirements
- Scheduling and work flexibility based on business need
- Able to meet a minimum typing speed of 40 WPM
- Successful completion of a pre-employment assessment and background check
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