About Optum
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At Optum, we're dedicated to delivering care and improving health outcomes for millions of people around the world. Our work is driven by a passion for innovation and a commitment to making a positive impact on our communities.
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About the Role:
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We're seeking a talented Director of Technical Product Management to join our team in Ireland. As a key member of our organization, you'll play a crucial role in designing, developing, and managing our products to meet the evolving needs of our customers.
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Your Responsibilities Will Include:
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• Collaborating with customers and business stakeholders to understand their needs and develop requirements for our products
• Partnering with technical leaders and development teams to ensure proper execution of product vision, strategy, and features
• Communicating changes in strategic direction or priority shifts to cross-functional teams
• Understanding and driving discussions regarding data concepts, management, acquisition, storage, governance, security, and access controls
• Ensuring product initiatives are directly tied to and delivering on organizational OKRs
• Managing and triaging escalation of issues that could impact the budget, timeline, or strategic vision
• Influencing and driving prioritization for highest value work using data-centric strategies and product management best practices
• Creating and communicating the value proposition via marketing materials for product promotion, awareness, and adoption
• Identifying and driving initiatives that result in measurable improvement and drives adoption across portfolios
• Communicating effectively to build relationships with all stakeholders and senior leaders across product teams and Market Segments
• Deep knowledge of users, customers, technical/business industries, market segments, and Agile product and engineering best practices
• Work with delivery leadership teams to align Engineering / Architecture practices, objectives, and expectations with the Product team
• Drive innovation into the product portfolio in collaboration with business, operational, and technology leaders by identifying opportunities to use emerging technologies
• Define and ensure outcome measures are appropriately in place and utilized to derive insights/advance the product roadmap
• Balance business priorities with technology enablers to advance platform and minimize tech debt
• Understand engineering workstreams, challenges, and processes and how to relate them to product and business problems
• Build a collaborative culture and foster relationships with strategic partners with focus on innovation, growth, and continuous improvement
• Tell the story of the product both internally and externally; Provides subject matter expertise
• Partner with engineering teams to articulate high-level end-to-end solutions including data flows
• Prioritize and re-evaluate requirements throughout product delivery to ensure business objectives, key results, and product vision are being met
• Drive continuous feedback loops to guarantee teams are focused on the needs of the customer
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You Will Be Rewarded and Recognized For Your Performance In An Environment That Will Challenge You And Give You Clear Direction On What It Takes To Succeed In Your Role, As Well As Providing Development For Other Roles You May Be Interested In.
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Required Qualifications:
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• Proven experience in technology-powered products and methods of modern product discovery and product delivery in an Agile framework
• Proven experience leading teams with diverse backgrounds in a technical organization
• Experience creating technical roadmaps from conception to launch, driving product vision, defining go-to-market strategy, and leading design discussions
• Experience in defining, developing, and maintaining platform-level scaled product solutions with diverse sets of stakeholders and competing priorities between common-capabilities and specific internal-partner needs
• Experience in leading and executing cross-functional deliverables between product lines
• Strong technical aptitude and proactively working with engineering teams to make sure best practices & NFRs are met
• Strong communication skills and ability to influence leaders and multiple stakeholders with and without direct authority
• Experience defining and tracking product OKRs that measure outcomes rather than outputs
• Presentation skills and experience presenting to medium-sized groups
• Ability to work within a highly regulated and competing environment, preferably healthcare technology.
• Ability to identify, understand, and drive resolution of complex critical issues.
• Ability to think strategically and execute methodically.
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Preferred Qualifications:
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• Experience with product management tools like Aha, Rally, GitHub, and an understanding of DevOps
• Experience presenting to large audiences, both technical and non-technical
• Understanding of cloud architecture and tools including Azure, Snowflake, SQL, Databricks, etc.
• Experience with cloud-based contact center platforms including CCaaS platforms such as Genesys, NICE, and AWS
• Industry trends in an innovative and fast-paced environment
• Healthcare industry experience
• Product Management certification
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Please Note You Must Currently Be Eligible To Work And Remain Indefinitely Without Any Restrictions In The Country To Which You Are Making An Application. Proof Will Be Required To Support Your Application.
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All Telecommuters Will Be Required To Adhere To The UnitedHealth Group's Telecommuter Policy.
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At UnitedHealth Group, Our Mission Is To Help People Live Healthier Lives And Make The Health System Work Better For Everyone.
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We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
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Diversity Creates A Healthier Atmosphere: Optum Is An Equal Employment Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Gender, Civil Status, Family Status, Sexual Orientation, Disability, Religion, Age, Race, And Membership Of The Traveller Community, Or Any Other Characteristic Protected By Law.
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Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.
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