Overview
Our team is passionate about helping customers celebrate life's moments. We're seeking a Sales Assistant to join our successful Card Factory family.
The pace of work is fast, and our standards are high. You'll need to manage multiple tasks, busy tills, and lots of customers. However, you'll have fun along the way and understand why you need to be a little mad to work here.
Main Responsibilities:
* Provide excellent customer service at all times to help each customer celebrate their life's moments.
* Process sales politely, efficiently, and accurately while upselling on till products.
* Price and merchandise stock and products correctly.
* Work with the team to unload and unpack deliveries.
* Assist with stock takes, which may include working outside regular store hours.
Retail experience isn't necessary when starting your Card Factory journey. We look for personality and a passion for customer service above all else.
We want to support a work-life balance. Let us know your availability via the application form.
The Ideal Candidate:
We're Grafters at Card Factory, and we truly earn the title. The pace is fast, our standards are high, and we're proud of it. We work hard to meet the needs of loyal customers.
We understand the importance of work-life balance and can offer flexible arrangements in certain areas.
Are you right for us? The role requires someone who likes being busy, can multitask, and embraces change. Above all, you'll be customer-focused and bring your best to the team.
About the Company:
Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true Omni-channel retailer.
This strategy sees significant investment in colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support physical, mental, and financial wellbeing.
Benefits include:
* Pension Scheme.
* 15% Card Factory colleague discount in-store and online.
* Save As You Earn scheme.
* Financial Wellbeing Support.
* Financial Education Tools.
* Salary Advance.
* Seasonal incentive schemes.
* Retail Management Apprenticeship Programmes with local providers.
* Access to a virtual internal network for learning together.
* Discounted gym membership, mobile phone contracts, and car leasing.
* Discounts across 100's of UK retailers.
* Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
* Enhanced Maternity, Paternity, and Adoption leave.