Job Description
Delivering Business Value through Strategic Analysis and Process Improvement.
We are seeking a seasoned Business Analyst to join our client in Kilkenny, Ireland. As a key member of the team, you will play a critical role in driving business performance by delivering and optimizing systems and process improvement initiatives.
This is a hybrid role that requires both strategic thinking and technical expertise. You will work closely with various stakeholders across Ireland to establish business requirements, design and deliver value-added systems initiatives, and drive business value.
* You will work with various stakeholders to establish business requirements and develop feasible implementation plans by resource type.
* Drafting of business cases, conducting requirement-gathering workshops, and compiling professional scoping documents for relevant initiatives.
* Designing and delivering value-added systems initiatives to drive business value.
* Gaining an understanding of system operation and functionality.
* Implementing projects and assisting with support calls as required.
* Providing expert knowledge across functional areas to respond to business requirements.
* Liaising with stakeholders to identify, architect, and design solutions.
* Recommending and analyzing business systems and data structures.
* Assisting project managers to follow set procedures to ensure consistency across projects.
* Managing application support services to ensure SLAs are met.
* Providing second-line support service to key users.
* Analyzing error trends aimed at reducing downtime.
* Third-level IT or business qualification.
* Experience working with handheld technology systems is an advantage.
* At least three years' project or business analysis experience.
* Proven track record of successful projects delivery.
* Ability to gather business requirements and produce functional specifications.
* Strong data analysis skills and attention to detail.
* Good testing skills to verify reporting results.
* Able to display professionalism when dealing with business managers and users.
* Commercially focused, driven individual with high levels of enthusiasm and energy.
* Innovative and able to work on own initiative.
* Excellent communication and interpersonal skills.