Overview
The successful candidate will have overall ownership, accountability and responsibility for the management of all Quality related activity on all of the Value streams in the Galway Plant, and management of the Line engineering function. The focus will be on implementing a robust preventative Quality program across all associated value stream processes as well as mistake proofing the product build at source and validation of all critical processes at source. The role will include managing all Quality product and process issues on a timely basis, identification of root cause, corrective action, and the implementation of identified solutions with control plans. This role will be a key member of the Value stream team and will work closely with the Product Group leaders, Training instructors, PDI, Design Engineering, Manufacturing Engineer, Supplier Quality Team, and Customer facing Quality team. This role will also be responsible for setting and achieving all the Value Stream Quality related Product and Process KPIs, ensuring that the product meets the design requirements and associated ICQ metrics. This position will report to the Galway Quality Manager.
Qualifications
* Degree in Engineering with a minimum of 5 years engineering experience in Quality, Manufacturing or Design Engineering is essential.
* Strong Product and Process knowledge in areas such as IRPDP and NPI.
* Strong competence in data analysis, root cause analysis, and the timely implementation of corrective actions.
Responsibilities
* Management of the Quality Line Engineers and balancing of workload across value streams where and when required. Management of PDI activities and backfill where required.
* Early identification of all potential Quality related Product and Process issues through DFMEA, PFMEA, and associated control plans.
* Managing the validation at source of all key processes with a focus on early identification and instant response when potential issues are identified.
* Management of associated Quality metrics, setting continuous improvement goals and objectives, reporting status through various review processes such as Daily Gemba, Mission Control, MDI, and PDE.
* Manage all Quality related Corrective Actions and ensure that all issues are closed in a timely manner.
* Manage feedback performance at various stages of the process to suppliers, design team, quality teams, and the operations team, leading to performance improvements when required.
* Monitor A&B warranty claims to identify and resolve Customer issues promptly.
* Analyze production data, product and process verification steps, complete problem breakdown and analysis when required.
* Record and report daily issues during the daily Gemba walks, MDI reviews, managing A3’s when required.
* Maintain accurate records of all actions taken, Corrective Actions, Engineering changes, and process changes to ensure accurate data and traceability per Serial Number is maintained.
* Customer facing activity.
* Ensure that all Product and Process areas of responsibility meet the required criteria and standards, such as ISO standards and Customer audits.
* Conduct and oversee Weekly Product audits and special process audits by value stream.
* Identify value-added technology-based improvement projects for line quality and PDE.
* Introduce Lean principles to the value stream QE functions.
* Demonstrate strong engineering and technical knowledge, both on product and systems knowledge, such as ProE and Windchill, utilizing this to make timely and accurate decisions that will result in Product and process improvements that meet customer expectations and requirements.
* Support the Warranty team on technical related issues, such as Product Technical support and evaluation of field failures, and/or Warranty claims on an as-needed basis as required.
* Support the Galway Quality Team on the utilization of the Business Operating System, such as IRPDP.
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