Job Title: Full Time Receptionist
We are seeking a highly organized and professional receptionist to join our team in a busy dental specialist practice located in the heart of Galway City Centre.
Key Responsibilities:
* Provide exceptional customer service to patients, answering phone calls, responding to emails, and handling patient inquiries.
* Manage front desk operations, including scheduling appointments, processing payments, and maintaining accurate records.
* Assist dentists and other staff members with administrative tasks, such as preparing treatment plans and updating patient information.
* Maintain a clean and organized workspace, adhering to infection control protocols and ensuring a safe environment for patients and staff.
Requirements:
* Previous experience as a receptionist or in a similar role is essential.
* Excellent communication and interpersonal skills, with the ability to work effectively with patients, dentists, and other staff members.
* High school diploma or equivalent required; post-secondary education in a related field is an asset.
* Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
Working Hours: Full-time position, 35 hours per week. Flexible scheduling may be required to accommodate peak periods or staffing shortages.