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* Opportunity within a company with a solid track record of performance
* Flexible working options
The Job
Main Responsibilities of the Job
* Enhance brand awareness across various customer segments & markets.
* Manage & develop Customer Accounts with sales targets up to £30k annual spend.
* Engage in proactive customer service, ensuring information is accessible and responsive to customers’ needs.
* Build and maintain strong relationships with key customers and branches.
* Ensure products are merchandised and displayed in-store to a quality standard, with all marketing collateral correctly positioned and presented to reflect the brand's commitment to quality and excellence. Tailor product presentations to meet customer requirements while maintaining a consistent and professional brand image.
* Assist Marketing with customer campaign engagement.
* Provide on-site customer training, sharing best practices in product storage and product knowledge.
* Collaborate with customers' external sales teams to attend joint meetings with end users, to promote the SAM brand and showcase its product range.
* Coordinate and manage appointments, meetings, and follow-up communications with clients.
* Analyse target market and competition, crafting strategic engagement plans.
* Work closely alongside your Regional Sales Manager to best deliver regional sales targets.
* Any other duties as required.
The Profile
About the candidate
* You must be professional, have a high degree of initiative, and have the ability to relate to and understand all areas of the business.
* A keen eye for detail and a passion for maintaining high standards to uphold and represent the brand's quality, professionalism, and reputation across all touch-points.
* Adept at understanding customer needs and tailoring solutions that enhance the overall experience while aligning with business objectives.
* A team player who thrives in collaborative settings, working effectively with internal and external teams to drive success.
* You need to demonstrate and lead by the company values of teamwork, integrity, respect, and loyalty.
* You must be methodical and demonstrate good attention to detail.
* You must be passionate about New Product Development Innovation.
* You must be flexible regarding your working hours and be able to travel and have overnight stays.
Hours of work
42.5 hours per week, Monday - Friday inclusive of breaks.
The Employer
Our client is the UK and Ireland market leader in MDF Mouldings and a highly successful family-run business.
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