Role OverviewJoin a team that's making a difference in patient care every day! Sodexo is seeking a Patient Services Manager 2 to join our team at Yale New Haven Hospital – Saint Raphael Campus in New Haven, CT.
As part of Sodexo's healthcare team, you'll play a vital role in delivering exceptional patient experiences through compassionate, efficient, and high-quality food service operations.
Why Sodexo at Yale New Haven Health? You'll be part of a respected healthcare system known for excellence and innovation.
Sodexo offers great career growth opportunities, comprehensive benefits, and the chance to be part of a team that values service, quality, and people.
What You'll DoReporting to the Food Operations Manager, you'll lead and support a team of 30+ union front-line staff, ensuring smooth daily operations of our bedside dining program using the HealthTouch menu software.
Your key responsibilities will include:
Overseeing daily patient meal service operationsManaging staff scheduling and payroll processingConducting patient rounding to ensure satisfaction and resolve concernsLeading teams as the opening or closing manager on a rotating schedule, including some weekendsCollaborating with fellow Patient Services Managers to deliver seamless service and continuous improvementWhat We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You BringWe're looking for someone who is:
Passionate about patient service and hospitality in a healthcare settingExperienced in managing and motivating front-line teamsComfortable with scheduling, payroll systems, and digital meal service toolsHands-on, proactive, and ready to make an immediate impactFlexible with a rotating schedule, including weekend coverageWho We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience.
Minimum Management Experience - 2 years.
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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