Job Title: Quality Onboarding Manager
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO), we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love.
About the Role:
As a key player in our team, you'll collaborate closely with Commercial teams to understand and drive new onboarding activities. You'll audit vendors and approve products, ensuring top-notch quality and compliance.
Main Responsibilities:
* Vendor Audits & Product Approvals: Conduct vendor audits and approve vendor-branded products. Specify, review, and approve B&Q own brand exclusive products through the Banner Access to Sourcing (BATS) process.
* Product Approval: Manage product approvals for ranged products, promotions, and spot buys. Liaise with vendors to collect and verify regulatory evidence for the Required Technical File (RTF).
* Subject Matter Expert (SME): Act as the SME for the Commercial Team and vendors, ensuring regulatory compliance of products, artwork, and instructions.
* Product Lifecycle & Development: Support commercial teams in understanding product specifications and regulatory requirements. Work with current product reference specifications and create or update these documents.
* Packaging & Artwork: Collaborate with packaging and commercial teams to author new product artwork and customer user manuals.
* Quality Surveillance Support: Assist the Quality Surveillance team with issue management of current B&Q products.
* Continuous Improvement: Contribute to the Quality Team's continuous improvement journey through team meetings, process contributions, joining relevant external committees, and undertaking relevant training.
Requirements:
To be successful in this role, you'll need:
* Experience of product regulation and compliance for both UK and EU markets, ideally in a large retail or consumer goods business
* Technical background with a level of product knowledge
* Project management
* Vendor or supplier engagement
* Commercial experience/knowledge beneficial
* Strong attention to detail, organisation and interpersonal skills
* Able to multitask
* A passion for Quality
What We Offer:
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more