The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos' comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world.
Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers.
Job Description
As a Field Service Engineer, you will be responsible for providing technical and customer support for installed systems and related projects.
* Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems.
* Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys.
* Maintain calibration on all test and radiation survey equipment.
You will also provide customer training assistance of installed systems and equipment, adhere to Leidos published maintenance and radiation survey checklists and procedures, and report design, reliability, and system bugs to technical support.
Additional responsibilities include preparing RMA repairable/returnable parts for shipment and return to identified defective location, completing all RMA paperwork and reporting requirements, and exercising judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results.
You must be highly proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and timecard, implementing Tech Bulletins (TB's), and using good judgment when dealing with customers.
Compliance with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB's, is also essential.
Requirements:
* Solid relevant field service experience, preferably in an integrated systems technologies environment.
* Experience maintaining and supporting large, complex, electromechanical systems.
* Experience working with High-Voltage Equipment.
* Good customer skills and the ability to work under pressure.
* Ability to work without supervision, accept responsibility, and be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
* Must be able to travel both domestic and international locations.
* Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
Highly desirable qualifications include a degree in electronics technology, mechanical or electrical engineering, equivalent military training, or certified aircraft maintenance background, prior experience in X-ray or computed tomography technologies, especially in the airport security environment, and working knowledge of Linux and Unix.
At Leidos, we are passionate about customer success, united as a team, and inspired to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.