Accounts Receivable Specialist Based in Ashbourne 12 Month Contract Salary Negotiable DOE Duties: Coordinate the communications with customers through electronic and physical channels.
Structure and prioritise communications from stakeholders, both internal and external.
Collate customer transactions (invoices and credit notes) for posting to our CRM Netsuite.
Post customer transactions accurately to Netsuite in a timely manner.
Collaborate with other teams such as Sales and Customer Service to clarify and resolve internal queries in a timely manner.
Communicate with customers to address and resolve payment-related queries in a professional and systematic way to avoid delays and ensure prompt payment.
Follow up on overdue payments, issuing reminders and working with customers to resolve any payment disputes efficiently and professionally.
Update records in Netsuite, ensuring customer details are current and communicating necessary changes to other teams.
Reconcile customer accounts on Netsuite to ensure accuracy and that all payments are allocated correctly.
Assist with the preparation of monthly debtor reports and provide input to the month-end close process.
Support the accounts team in implementing and maintaining credit control policies and procedures.
Handle general office duties, including telephone calls, emails, and updating records.
Provide excellent customer service to both internal and external customers Maintain and create excellent working relationships with customers, couriers, and all the teams to ensure the smooth operation of the accounts function.
Ensure all processes and procedures are operated in accordance with our Wholesale License, ISO Guidelines, MDR Guidelines, and Health & Safety Policy at all times.
Skills: Accounts Receivable Credit Control Billing