About Us
Bright Motor Group is one of Ireland's leading motor retailers, representing top brands such as Ford, Hyundai, and Volkswagen. We have multiple showrooms across Dublin, offering a range of locations for interested candidates.
Job Description
We are seeking motivated individuals to join our aftersales team in Airside Swords. As a Bright Workshop Controller, you will manage the workshop, provide technical support to staff and customers, and ensure maximum utilisation and quality of work.
Key Responsibilities
* Assist in controlling service and repair work to maximise sales and profitability
* Control the workshop planner and load work efficiently
* Maximise profitability by driving workshop hours and productivity
* Ensure high-quality work delivery and first-time resolution for every repair
* Oversee technicians and support front-of-house teams to deliver an outstanding Aftersales experience
* Report defects and maintenance needs to the Service Manager
* Maintain product knowledge and special tools to ensure safe working practices
Requirements
* Demonstrable ability to meet and exceed targets
* Strong technical knowledge and previous experience in a similar role
* Prior people management experience and excellent communication skills
* Certified Technician/Mechanic with IT literacy
* Ability to work well under pressure and manage own workload
What We Offer
* Excellent basic salary and performance bonus
* 20 days' holiday plus bank holidays and additional leave days
* Company pension, employee assistance programme, and staff discount scheme
Working Hours
Monday to Friday, flexible schedule to meet business needs.