Title: Claims Handler Location: Dublin – Central location based in Temple Bar (Hybrid – Remote working Mon/Fri every week) Who we are AmTrust is a global insurance provider offering risk-management solutions and business underwriting.
Today AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 2100 people in 14 countries.
We take pride in our people, and have recently achieved the investors in Diversity Silver Award from the Irish Centre for Diversity.
Position Overview This is a customer facing role to efficiently manage a portfolio of A&H, warranty and property claims within prescribed service and technical standards.
To agree the settlement of claims in accordance with policy terms and conditions and within your own authority levels, to ensure such settlements are achieved in an efficient, accurate and timely manner.
Where appropriate to undertake the recovery of our outlay from the third-party insurer
The role: · Handles claims in line with authority limits and adheres to organizational referral procedures.
· Works within the parameters of any service standards or service level agreements with other claims management service organizations (e.g.
outsourcers and third-party administrators)
· Identifies and manages potential conflicts of interest in line with organizational policies and procedures
· Investigates circumstances and obtains all relevant information to bring about a timely liability decision.
· To manage external experts including but not limited to Claims Legal panel and barristers, including maximizing effectiveness of advice and minimizing costs/leakage.
· To ensure optimum claim settlements through overall portfolio strategy, specific case tactics, business acumen and strong negotiation skills.
Both directly and through direction to others.
· Other duties may be assigned in order to meet the on-going needs of the organisation.
We'd love to hear from you if: · You have a Business or legal qualification (preferable)
· APA a preference
· Excellent and timely communication skills, including face to face and written presentation
· Very strong analytical skills including the ability to review reconcile and process quickly.
· Flexibility of personality to work closely with all stakeholders and clients and be able to negotiate the business aims and desires to a successful level
· Strong negotiation skills, with real time experience of adversarial scenarios.
While some of the above listed qualifications are essential, we are also interested in your application if you do not tick every box.
We pride ourselves on hiring candidates with a diverse range of qualifications/backgrounds.
In addition to a salary that reflects the skills and experience you bring to the role, we'll give you:
· A great culture & environment to work in
· 25 days holiday entitlement + Bank Holidays
· Additional days off each year as 'AmTrust days' (up to 12 extra days per year)
· Private health insurance for you and your family
· Life Assurance Cover – 4 times your basic salary
Ready to take your insurance career to the next level with Amtrust? Apply today!