ECG: The Leader in Outdoor Accommodation!
Join the number one outdoor accommodation leader in Europe and embark on a professional adventure like no other!
Why Join ECG?
* Over 5,000 job opportunities annually with prestigious brands like Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, and more.
* Work in +400 stunning destinations across Europe’s finest 4- and 5-star campsites.
* Be part of the experience welcoming 3 million happy clients each year.
* Work in a multicultural, vibrant environment—by the sea, on a mountain, or by a peaceful lake!
The position
To uphold our "brand quality standard", we are looking for a Team Leader to oversee operations at one of our exceptional European campsites. As a Team Leader, you will take charge of a team, ensuring they are trained, motivated, and delivering a 5-star customer service experience.
Key Responsibilities
* Coach and develop your team to ensure they meet our brand's high standards.
* Allocate workloads efficiently, assess individual performance, and foster a positive work environment.
* Ensure accommodations are clean, fully equipped, and any maintenance is promptly handled.
* Use tools like our booking system, reception apps, and other software to enhance efficiency and service.
* Ensure health and safety procedures are adhered to, with swift action on any required measures.
* Maintain excellent relationships with campsite staff, management, and external suppliers.
* Monitor supplies, manage orders, and ensure materials are readily available.
* Effectively managing the inventory and the orders of the material at your disposal.
* Perform other duties as required by your line manager to keep operations running smoothly.
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