3135 Easton Turnpike, Fairfield, CT 06825, USA Req #485
Friday, February 28, 2025
As the second-largest Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University’s eight colleges and schools: College of Arts & Sciences; School of Communication, Media & the Arts; School of Social Work; School of Computer Science & Engineering; College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change—in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 390 Colleges: 2025 Edition, and Best Business Schools: 2024 Edition. Sacred Heart is home to the award-winning, NPR-affiliate station, WSHU Public Radio, a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre. www.sacredheart.edu
Position Summary
The Registrar Data Analyst plays a critical role in ensuring the integrity, accuracy, and efficiency of student and course-related data within the student information system. This position is responsible for implementing and maintaining efficient system workflows, developing and managing schedules of key processes, and supporting the effective operation of the Registrar’s Office through process improvement and documentation. The role requires a strong understanding of data integrity, compliance with institutional policies and regulations, and collaboration with IT, Institutional Research, Accreditation and Decision Support (IRADS), and other university stakeholders. The Registrar Systems Analyst reports to the University Registrar.
Graduation Services Support and Registrar Student Information System Management
* Configure and maintain degree audits, including creating and updating academic programs.
* Process course substitutions, waivers, and revisions to anticipated completion dates.
* Generate and distribute reports for commencement ceremonies and graduation to relevant university stakeholders.
* Assist in student data integrity efforts, including cleanup and long-term solutions for error prevention.
* Serve as the primary liaison between the Registrar’s Office, IT, and IRADS, communicating the Registrar's Office needs and expectations.
* Work with IT to ensure documentation is clear and accurate.
* Collaborate with IT regarding software testing upgrades.
* Support the Registrar’s Office with activities related to other software systems utilized by the Office.
Documentation
* Assist in developing and maintaining documentation for Registrar’s Office operational processes, ensuring alignment with institutional policies and federal, state, accreditation, and other relevant regulations.
* Work collaboratively with stakeholders, soliciting input to ensure process documentation is comprehensive, accurate, and accessible.
Process Improvement
* In collaboration with the Registrar and other relevant stakeholders, identify and recommend process improvements to enhance efficiency and effectiveness within the Registrar’s Office.
* Support the Registrar in evaluating and implementing best practices related to system usage, workflow automation, and data management.
Reporting and Compliance
* Process enrollment and graduation reporting to National Student Clearinghouse, ensuring timely and accurate submissions.
* Coordinate operational reporting and data visualization needs in collaboration with IRADS, supporting data-informed decision-making within the Registrar’s Office.
* Other duties as assigned.
Knowledge, Skills, Abilities & Other Attributes
* 2+ years of experience in a related role; experience in a Registrar’s Office, Institutional Research, or Student Information Systems desirable.
* Familiarity with student information systems (SIS) (e.g., Banner, PeopleSoft, Colleague) and experience in system management is desirable.
* Knowledge of the operations, functions, and scope of authority of the Office of the Registrar is desirable.
* Proficiency in Microsoft Office Suite, particularly Excel.
* Understanding higher education policies, academic program structures, and FERPA regulations is desirable.
* Excellent problem-solving skills with a detail-oriented and analytical mindset.
* Customer-oriented attitude ensuring responsive and efficient service to stakeholders.
* Excellent verbal and written communication skills with the ability to document processes clearly and collaborate with various stakeholders.
* Ability to manage multiple priorities in a fast-paced environment while maintaining data accuracy and compliance.
Unusual Working Conditions
Participation in commencement ceremonies may require evening and weekend hours during commencement week.
This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied.
Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.
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