Full Time Supervisor, Tommy Hilfiger - Brown Thomas Limerick, Limerick
Client:
PVH
Location:
Limerick, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
27e0d397d946
Job Views:
146
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Design Your Future at PVH
Full Time Supervisor, Tommy Hilfiger - Brown Thomas Limerick
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010.
THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
The Supervisor plays a key role in achieving these standards; they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
1. Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
2. Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
3. Participate in weekly management meetings and other staff meetings.
4. Clearly communicate with staff about all marketing and sales promotions.
5. Drive shop floor sales and exceed store targets through motivating the team to achieve these goals, whilst offering our customers an exemplary store journey.
6. Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
7. Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
8. Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
9. Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
10. Focus staff on the importance of quality relationships with internal and external customers.
11. Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
12. Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
13. Work with the management team to build a talent pool for key positions, including possible successors.
YOU
1. You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
2. You have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
3. You are an effective communicator with the ability to cultivate belonging.
4. You collaborate to win and recognize and celebrate the contributions and achievements of others.
5. You are courageous in giving feedback that promotes positive behavioral change.
6. You adapt fast and work with pace.
7. You are energetic and inspire trust showing a clear presence on the shop floor.
8. You approach all issues with a ‘can do’ attitude and make informed decisions to find in-store solutions.
WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.
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