O'Reilly's Retail Group require an experienced Part-time Barista / Cafe Assistant to join their team.
Job Description
To operate within the coffee department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.
Key Responsibilities:
* Serve customers in a friendly and efficient manner providing an exceptional standard of customer care
* Assist customers with queries regarding fresh food products
* Communicate with customers in an effective and welcoming manner
* Deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
* E nsure products are served to customers in line with Food Hygiene Requirements
* Maintain knowledge of current sales and promotions
Operational Tasks:
* Know coffee offering and promotions in store
* Provide exceptional standards of customer care
* Ensure food hygiene practices are complied with and records maintained
* Ensure the food area is presented to an excellent standard
* Stock management in line with company guidelines
* Accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy
* Ensure compliance with all Health & Safety requirements
Requirements:
* Barista experience is required
* Knowledge of Food Hygiene is required
* Excellent communication & interpersonal skills
* Enjoys working in a fast paced environment with the ability to multi-task
* A highly motivated self-starter, who is proactive and flexible
* Innovative
* Strong numerical ability and attention to detail
* Organised with the ability to work both as part of a team and on own initiative